Jira

When you connect Jira to your organization on Software.com, we automatically combine your Jira and Git data to provide insight into your planning and delivery process.

Connecting a Jira workspace

You must be an admin of your Jira workspace to connect it to Software.com. If you are not an admin of your Jira workspace, you must first invite an admin to your organization on Software.com.

How to invite a Jira admin

You can invite an admin from the Software.com app by navigating to your organization’s settings, opening the App Users tab, and inviting a new user with admin permissions.

Steps for a Jira admin to install Software.com

1. Create a Software.com account using the invite link in the email you received
2. In Software.com, go to Settings > Connected Apps
3. Click Connect next to Jira. You will be redirected to the Software.com app listing in the Atlassian marketplace.
4. Click Get It Now and select your team’s Jira workspace
5. The app will be installed in your Jira workspace

Now the Software.com app for Jira has been installed, but you must also link your Software.com account:

1. Go to https://admin.atlassian.com/ 
2. Select your organization
3. Expand Apps, then expand Sites
4. Select your site
5. Click Connected Apps
6. Search for Software.com and click Get It Now
7. Click Link Software.com account to connect your Jira workspace to your Software.com organization

You can verify that your Jira workspace was successfully connected by checking the Connected Apps tab in your organization’s setting.