Connecting a Jira workspace
When you connect Jira to your organization on Software.com, we automatically combine your Jira and Git data to provide insight into your planning and delivery process.
You must be an admin of your Jira workspace to connect it to Software.com. If you are not an admin of your Jira workspace, you must first invite an admin to your organization on Software.com. Learn how.
To connect Jira, you will need to first join your organization on Software.com. Create an account using the invite link in the email you received. After creating an account, click Connect Jira. If you choose to skip this step, you can always connect Jira later in your organization’s settings.
If you are already a member of your organization on Software.com, go to your organization’s settings in the Software.com app. Choose the Connected apps tab at the top and click Connect Jira.
After clicking Connect Jira, you will be redirected to the Software.com app listing in the Atlassian marketplace. Click Get it now and select your team’s Jira workspace. The app will be installed in your Jira workspace.
Next, go to Manage Apps in your Jira workspace. Open the dropdown menu next to Software.com Analytics and click Get Started. Click Link Software.com account to connect your Jira workspace to your Software.com organization.
You can verify that your Jira workspace was successfully connected by checking the Connected apps tab in your organization’s setting.
How to invite a Jira admin
If you are not an admin of your Jira workspace, you must first invite an admin to your organization on Software.com. This will ensure your Jira workspace and Software.com organization are correctly linked. You can check if you are an admin in Jira by looking for the Manage apps option in your Jira workspace.
You can invite an admin from the Software.com app by navigating to your organization’s settings, opening the Connected apps tab, and selecting Connect Jira. They will receive an email with instructions to join your organization and connect Jira.
